Legacy Service Desk - Keyboard shortcuts

Question

How can I make use of the letters seen next to the functions in BMS?

Answer

In Chrome and Edge: ALT+(letter) will perform the action.  

In Firefox : Shift + ALT + (letter) will perform the action.  

For example, open a ticket and press ALT+E to open the ticket in edit mode. 

NOTE   If your browser of choice has predefined shortcuts, they will take precedence.