API notes from release notes (tracking changes from Jan 2022)

• API users will no longer be enforced for MFA.
• • If your tenant has "Require MFA for non-SSO users" set to "Yes", the API user will be able to generate the access token.

• V1 API -Document update for PUT https://server_name/api/servicedesk/tickets/{id}-
  • Queue Id or Primary Assignee Id is required (one is required)
  • Primary Assignee Id or Queue Id is required (one is required)

V2 API

Additional endpoints listed below are added to our V2 APIs.

• GET /v2/crm/accounts/summary/{id} is added. This endpoint returns one account record from the CRM with the matching identifier (Id).
• GET /v2/crm/contacts/summary/{Id} is added. This endpoint returns one contact with emails and phones in the CRM with the matching identifier (Id).

V2 API - Document Update

Lookups are now added to API V2 documentation. This link shows the table names that can be used for the Lookup Endpoints. 

V2 API

Additional endpoints listed below are added to our V2 APIs.

• GET /v2/finance/invoices/{id}} is added. This endpoint returns one invoice object for the matching identifier (Id).
• GET /v2/finance/invoices/summary is added. This endpoint returns a list of all the invoices.
• POST /v2/finance/invoices/details is added. This endpoint returns an array list of Invoice Details.
• POST /v2/system/tenantlookup/{tableName} is added. This endpoint will accept one object of type lookup for the table name used.

V2 API 

Additional endpoints listed below are added to our V2 APIs.

• Change Invoice Status
  
  • PATCH /v2/finance/invoices/marksent is added. This endpoint provides the ability to change the status of invoice(s) from ready to send to sent.
  • This is applicable only to invoices of status ”ready to send” and no pdf/invoices will be generated.
• GET /v2/crm/opportunities/summary/{id} is added. This endpoint is used to load one opportunity based on a supplied id.
• GET /v2/crm/opportunities. This endpoint is used to load all opportunities with the ability to filter and sort, and support for paging the result.
• PUT /crm/opportunities/{id}. This endpoint is used to update an existing opportunity with the matching identifier {id}.
• POST /v2/crm/opportunities is added. This endpoint is used to create a new Opportunity.
• GET v2/time/timelogs is added. This endpoint returns the list of all Time logs

V1 API 

•  /api/crm/servicequotations supports free items when adding or updating a Service Quotation.

V2 API

GET /v2/crm/quotes/{quotationId} results now include

• SalesRepresentativeId
• SalesRepresentativeName

V2 API 

• POST /v2/servicedesk/hardwareasset

  • This endpoint gives the ability to create hardware assets.

• PUT /v2/servicedesk/hardwareasset/{assetId}
  • This endpoint allows users to update a hardware asset based on the Id.
• PUT V2/crm/accounts/{Id}
  • This endpoint gives the ability to update an account.
• V2 API POST V2/crm/accounts is added.
  • This endpoint enables users to add accounts.

V2 API

• POST /v2/crm/opportunities/{opportunityId}/notes results now include 
  
  • creates opportunity notes
• PUT /v2/crm/opportunities/{opportunityId}/notes/{notedId} results now include
  • updates an existing note added to opportunity
• GET /v2/crm/opportunities/{opportunityId}/notes results now include
  • gets all notes related to an existing quote

V2 API

• GET /v2/system/accounttypes/lookup
  • returns the CRM account types

V2 API

• POST /v2/finance/contracts/recurringservices (25333)
  
  • creates a new recurring service contract
• PUT /v2/crm/contacts/{id} (23965)
  • updates a contact object

V2 API

• GET /v2/crm/opportunities/statuses/Lookup 
  
  • returns all opportunity statuses
• PUT /v2/finance/contracts/recurringservices/{id} 
  • updates existing recurring services

V2 API

• PUT /v2/finance/contracts/{Id}/activate
  
  • updates the status of the recurring services contract and activate the contract per ID 
• PUT /v2/finance/contracts/{Id}/deactivate
  • updates the status of the recurring service contract to deactivate the active recurring services contract per ID 
• POST /v2/finance/contracts/recurringservices/{id}/services
  • creates a service in an existing recurring service contract 
• GET /v2/crm/dashboard/quotations/summary
  • returns all pending quotes in the last seven days from the current date

V2 API

• POST /v2/inventory/products/categories

  • creates new products categories in Inventory

• GET /v2/inventory/products/categories/lookup

  • gets all products' categories in Inventory in a lookup format

V2 API

• PATCH /v2/crm/contacts/{id}

  • Gives the ability to partially update one or multiple properties of the contact

• PATCH /v2/crm/accounts/{id}

  • Gives the ability to partially update one or multiple properties of the account

• GET /v2/admin/security/roles/lookup

  • Retrieves all the security roles available per tenant

• GET /v2/admin/hr/jobtitles/lookup

  • Retrieves all the job titles available per tenant

• GET /v2/admin/hr/departments/lookup

  • Returns all departments that the tenant has in BMS

• GET /v2/system/locations/lookup

  • Returns all locations that the tenant has in BMS

V2 API

• GET /v2/hr/employees/lookup

  • Returns all employees' records stored in database