Vorex (v5.51.0) release notes - Oct 18, 2025
This release includes an enhancement and some fixes.
Enhancement
Ad Hoc Reporting
Secondary assignees (Tickets by Assignee) have been exposed in Ad Hoc Reporting.
Fixes
| Category | Description |
|---|---|
| Quotes | When sending a quote, Sent On time did not match the time zone of the user. |
| Workflow | When a queue or priority was changed on a ticket, the idle workflow timer was not reset. |
| Email Templates | [%Contact Email%] field in the Email Templates page was showing the activity creator's email instead of the contact's email. |
| Tickets | Contracts linked to the parent account were not showing on the Tickets listing page for child accounts. |
| Tickets (New View) | The drop-down menu in the Custom Fields section of a ticket (in New View) was only partially opening above other fields. |
| Vorex-Xero Integration | When a customer selected multiple contacts (possibly all that showed in the table) and clicked Next to import the contacts from Xero, an error was displayed and the import failed. |
| My Service Calls | My Services Calls listing page was not showing the 24-hour time format. Time always showed the 12-hour format. |
| Projects Dashboard | Opening Unstaffed Projects from the Project Dashboard was redirecting to the Views page under Home in case there was a saved view in the system that included any filters on the All Projects listing page. |
